Our Policies


Privacy policy


The Kilkeney Inn ("us", "we" or "our") is committed to respecting your privacy and to complying with applicable data protection and privacy laws.


You can visit our website without disclosing any personally identifiable information about yourself (although please note that we may use cookies and collect other non-personally identifiable information about your browsing activity - see below for more information on our cookie policy).


If you do submit personal information by completing a web form, for example, you can be assured that we will use your personal information only to support your continuing relationship with The Kilkeney Inn.


We have provided this Privacy Policy statement to help you understand how we collect, use and protect your information when you visit our website and when you generally use our services.


We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.



Personal information collection


We endeavour to collect and use your personal information only with your knowledge and consent and typically when you use our services, make customer enquiries, register for information or other services, request information, submit a job application or when you respond to communications from us.


The type of personal information we may collect could include, for example, your name and postal address, date of birth, telephone number, email address, and credit/debit card information.


If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.



Non-personal identifying information


We may also collect non-personally identifying information about your visit to our website based on your browsing activities. This information may include the pages you browse and the services viewed for example. This helps us to better manage and develop our site, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better services tailored to your individual interests and needs.


From time to time, if you consented accordingly we may also store and use your information to contact you for market research and marketing purposes. We may contact you by email, phone or mail.



How will we use your information?


We may use your information for a number of purposes which may include; managing and administering your account, delivering services, information requested by you, responding to complaints or account enquiries, administering debt recoveries, verifying your identity when required.


We may also contact you with information about new developments, products, services and special offers by post, telephone and automated means such as email (subject to any preferences expressed by you).


If you have consented to receive details of services and updates you can contact us at any time to have your details removed from our list, to update your information or to otherwise tell us how you would like to receive information about our and/or third party products and services.


To update your marketing preferences please contact us.



When will we disclose your information to others?


We may only disclose information about you and contact details in the event that we undergo re-organisation or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organised entity or third party for the purposes and subject to the terms of this Privacy Policy Statement.


Please note that The Kilkeney Inn does not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is strictly necessary to deliver the services used by you.


For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment.


The Kilkeney Inn may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order) or obligations in accordance with applicable law.



Careers information


In submitting a job application you should be aware we may contact you to discuss if there are other opportunities or provide you with recommended jobs or contact you for other jobs you may be interested in. You can change your mind and withdraw such consent at any time.



How long do we keep your information for?


To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.


In most cases, this means we will keep your information for as long as you continue to use our services, and for a reasonable period of time afterwards if you stop doing so, to see if we can persuade you to come back to us. After that we will delete it other than where we lawfully can keep any data for audit or legal reasons.


We shall keep data on our prospect database for not longer than 3 years from receipt subject to an individual’s right to unsubscribe or be forgotten at any time.



Access to your information


You can contact us at any time to obtain details of the personal information we may hold about you.


Please tell us your name and address. We would also be grateful if could provide brief details of what information you want a copy of (this helps us to more readily locate your data).


We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.



Information security


The Kilkeney Inn recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. The Kilkeney Inn is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/or destruction. For example, our website is covered by HTTPS.


Please be aware that communications over the Internet, such as emails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the Internet. The Kilkeney Inn cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.



Privacy support


The Kilkeney Inn reserves the right to amend or modify this Privacy Policy statement at any time and in response to changes in applicable data protection and privacy legislation.


If we decide to change our Privacy Policy, we will post the changes on our website so you know what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will tell you. You will have a choice as to whether or not we are able to use your information in this different manner.


If you have an enquiry about our Privacy Policy or practices, please contact us.



Monitoring and or recording of communications


Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, to prevent unauthorised use of our website, to ensure effective systems operation and in order to prevent or detect crime.



Cookie policy


The Kilkeney Inn ("Us", "We" or "Our") uses cookie technology ("Cookies") on this web site (the "Site") for the reasons set out below.


Our registration section collects information from you when you first register on the Site and stores it safely. In order to access and view personal details, you will be required to enter your email address and password.


Our registration system uses Cookies to help Our servers identify your computer each time that you re-visit Our Site. Cookies are small text files that get stored on your PC when you access the Site. They store information that you have previously inputted when visiting the Site, such as your password. The use of Cookies does not give Us access to the rest of your computer and We do not use Cookies to collect personally identifying information about you. We only use Cookies to tailor your experience of the Site and to make your use of it as enjoyable as possible.


Should you object to Our use of Cookies, most web browsers can be reconfigured in order to alert you to their presence and allow you to disable them. Please refer to the help function of your web browser in order to learn how to do this. However, should you decide to disable Our Cookies, you may not be able to access certain facilities or services on this Site. Again, you may be required to re-type information you have previously submitted when visiting certain areas of the Site.


In order to further ensure your online experience with The Kilkeney Inn is as enjoyable as possible, We work to ensure that We only present you with information and content that your hardware can handle. We do this by checking to see what software, plug-ins and connection settings you have.


If you have any questions, please contact us.


Coming up this week

next Monday 30/4

Special Event

Closed (9pm)


Reviews

Warm and friendly restaurant

Carol A

Great Sunday Lunch

mcytiger

Lovely Country Inn with fantastic staff

Steve O

Great food ,friendly efficient staff.

RandMW

Sublime!

glorious99

hearty food and warm friendly service

Hugh T

Very friendly and lively atmosphere

margaretkelly307

Super food and beer

JacktheladCotswolds

Great place!

tourist072

Two for Lunch

Peter G

Top class lunch at the Kilkenny Inn.

nilnos

Enjoyed a lovely meal in a very nice pub

2Danes1951

Early evening visit.

jocura

Friday lunch

leannelearose

Fab Food in Fab Surroundings

LadiesThatLunch2123

Excellent quality of food

Y9562FMsteve

Great lunch

mobsue

Excellent food

shellpink01

Great food!

Margaret S

Great food, excellent service, reasonably priced

Psdie

Fish cakes and Friends

Philodendron310e

Another amazing stay....

Jayne S

Helens 50th birthday meal .

Helen H

Liked the look of pub as we drove past and so glad we decided to stop there

Ruby222017

Very enjoyable supper

Paul H

Fabulous Sunday lunch

Janette E

Stop off overnight stay on journey

artypole

Beautiful venue, great food and fantastic people

RahulHal

Dans birthday meal.

Helen H

Yet again

Will W

Honest and unpretentious Cotswold Inn

Lorna W

Good food

E2014770

What a find!

Melissa S

Very accommodating

ValerieandBarry

Top place to stay and eat

frankie418

Jewel of the Cotswolds

IanandDianeMarshall

Enjoyable lunch

Paul H

Mothering Sunday lunch

GrahamJoy

Sunday lunch treat with a smile

Hugh T

Great food and service

Els2003

Sunday Lunch

sharon d

Half term lunch with kids

Emma A

Very pleasant and efficient service

pulsatilla2016

Sunday Lunch

annhan2015

really good sunday lunch

Regreg100

Excellent Food and Friendly Efficient Service

Stevieboy E

Winter retreat

Jo W

went here for dinner and it was great

vanessashihtzu

Very helpful staff and excellent food

Y9562FMsteve

Enjoyable lunch

IpswichRita

Lovely dinner

Aileen123_11

Lovely food and charming service

Cpnim100

Excellent

Helen H

the best food

clare W

Pre dinner drinks on a delghttful patio area

W W

Lovely relaxed lunch

J0hn1950

Really good food

paulholroyduk

Lovely country pub

elle006

Lovely food and service

ChebbieDappell

A Pleasant Surprise

Mimi_3623

You must try the chocolate tart!

Jez D

All round excellent

Phil Saint

Gem on the highway!

Rosemary M

An Enjoyable Lunch

Nathaniel G

Just a passing with starving grandchildren...

Carol B B

Enjoyable Evening

Pauline P

Greatly improved under new ownership

Pauline F

A hidden gem

ClareLlewellyn

Banging

Laura R

Clean, classy and comfortable

David T

Great Food

Cornishrob

Great taste, great service

ChrisDessein

A very good find......

JacMc61

Suitable for new mums

Lisa D

“Great Food, Great Atmosphere”

John W

Three visits in one week!

Janet G

Definitely worth a visit...

melkennell

Great food. Friendly service

Kevin F

Absolutely amazing place!

Abigail B

New hosts offer great food and value.

Peter S

Simply wonderful.

Slaymaker1975

Great place for lunch in the South Cotswolds.

Paul M

Great Food, Great staff, Great place

NettletonNeil

Welcoming and delicious

Alison J

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Available Now .
Bombadier

Bombadier

0

4.1% ABV

Brown

Malty


Charlie Wells Dry Hopped Lager

Charlie Wells Dry Hopped Lager

0

4.7% ABV

Golden

Hoppy


Symonds

Symonds

0

5.5% ABV

Golden

Fruity


Carlsberg Lager

Carlsberg Lager

0

3.8% ABV

Pale

Refreshing


Young's London Stout

Young's London Stout

0

4.3% ABV

Black

Smooth


Keg - Estrella Damm

Keg - Estrella Damm

0

4.6% ABV

Pale

Refreshing


Youngs

Youngs

0

3.7% ABV

Pale

Smooth


Mortimers Orchard

Mortimers Orchard

0

5.0% ABV

Golden

Refreshing


Prophecy

Prophecy

0

3.8% ABV

Pale

Bitter